Kael Support
Kael is an AI-powered habit coaching app that helps you build lasting routines with smart tracking, mood check-ins, and personalised coaching. We're here to help if you need it.
Email support
kael6688@proton.meWe aim to respond as soon as possible.
Help topics
Sign-in issues
Problems signing in with Google or Apple, or getting locked out of your account.
Habit tracking
Questions about creating, editing, archiving, or completing habits.
AI coaching
How AI coaching works, message limits, or unexpected responses.
Billing & subscriptions
Plan changes, payment issues, cancellations, or refund requests.
Account & data
Updating your profile, exporting data, or deleting your account.
For any of the above, email kael6688@proton.me with a brief description of your issue.
Frequently asked questions
Is Kael free to use?
Kael offers a free plan with core habit tracking. AI coaching features are available on paid plans.
How do I delete my account?
Go to Settings in the app, or email us at kael6688@proton.me and we will process your request promptly.
Can I use Kael without AI features?
Yes. You can disable AI coaching in Settings and use Kael purely for habit tracking and mood logging.
How do I change my subscription plan?
Go to Settings > Subscription in the app. You can upgrade, downgrade, or cancel your plan at any time.